GadgetPros Refund Policy

**1. Introduction**
Welcome to the GadgetPros website (“Website”). This Refund Policy outlines the terms and conditions under which refunds may be issued for products and services purchased through GadgetPros. By making a purchase on our Website, you agree to abide by this Refund Policy.

**2. Eligibility for Refunds**
Refunds are considered under the following conditions:
– The product or service is defective, damaged, or not as described.
– The refund request is made within 5 days of the purchase date.
– The product is returned in its original condition, including packaging, manuals, and accessories, if applicable.

**3. Non-Refundable Items**
Certain items are non-refundable, including:
– Digital downloads or software licenses that have been accessed or activated.
– Customized or personalized products.
– Clearance or final sale items.
– Services that have already been rendered.

**4. Process for Requesting a Refund**
To request a refund, please follow these steps:
1. Contact GadgetPros customer service via email at [[email protected]] or call us at [877-799-2125] within the refund eligibility period.
2. Provide your order number, details of the product or service, and the reason for your refund request.
3. If the refund is approved, you will receive instructions on how to return the product (if applicable) or how the refund will be processed.

**5. Refund Method**
Approved refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be processed and for the funds to appear in your account.

**6. Shipping Costs**
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective product). If a product is returned for any other reason, the customer is responsible for return shipping costs.

**7. Partial Refunds**
In certain situations, only partial refunds may be granted (e.g., if the product is not returned in its original condition or is missing parts).

**8. Exchanges**
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [[email protected]] for further instructions.

**9. Late or Missing Refunds**
If you haven’t received a refund within the expected timeframe, please:
1. Check your bank account again.
2. Contact your credit card company, as there may be a processing delay.
3. If you’ve done all of this and still have not received your refund, please contact us at [[email protected]].

**10. Changes to this Refund Policy**
GadgetPros reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the revised policy will apply to all purchases made after the date of the update.

**11. Contact Information**
For any questions regarding this Refund Policy, please contact GadgetPros customer service at [[email protected]] or call us at [877-799-2125].

This Refund Policy is subject to the laws of the Commonwealth of Puerto Rico.